1. Introduction

Welcome to Ceylon Diary. These Terms & Conditions govern your use of our website and services. By booking a tour with us, you agree to be bound by these terms.

2. Bookings & Payments

- A deposit is required to secure your booking.

- Full payment must be made prior to the commencement of the tour.

- We accept payments via bank transfer and major credit cards.

3. Cancellations & Refunds

- Cancellations made 30 days prior to arrival will receive a full refund (minus administrative fees).

- Cancellations within 14 days may be subject to a cancellation fee.

- No refunds will be provided for no-shows or unused services during the tour.

4. Liability

Ceylon Diary acts as an agent for hotels, transport providers, and activity operators. We are not liable for any personal injury, property damage, or delays caused by third-party services or unforeseen circumstances.

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